1. When my order is going to be delivered? How long does it take to ship an order?
Most of the items are shipped in 1-2 business days after your order date.  Depending on the shipping option you chose during checkout it may take 5-10 busin...
Sat, 5 Feb, 2022 at 1:01 PM
2. My order did not arrive.
If your order did not arrive please open a support ticket with us to get a refund or replacement.
Sat, 5 Feb, 2022 at 1:02 PM
3. Returns
Returns are accepted within 30 days after delivery.  Item must be in original condition and unopened. To start your return and receive a return shipping lab...
Sat, 5 Feb, 2022 at 1:09 PM
4. Refunds
Refunds for canceled or returned items may take up to 5-10 business days to be posted. Refunds are issued to the same account you used for payment 
Sat, 5 Feb, 2022 at 1:10 PM
5. How does purchase from you reflected on my statement?
You may see Pure_Cosmetics_74 on your bank statement or 8012148656‬.  Some banks may reflect transactions differently.  We suggest searching your em...
Sat, 5 Feb, 2022 at 1:23 PM
6. How can I contact you?
The fastest way to contact us is to open a support case
Sat, 5 Feb, 2022 at 1:24 PM