Most of the items are shipped in 1-2 business days after your order date.  Depending on the shipping option you chose during checkout it may take 5-10 busin...

If your order did not arrive please open a support ticket with us to get a refund or replacement.

Returns are accepted within 30 days after delivery.  Item must be in original condition and unopened. To start your return and receive a return shipping lab...

Refunds for canceled or returned items may take up to 5-10 business days to be posted. Refunds are issued to the same account you used for payment 

You may see Pure_Cosmetics_74 on your bank statement or 8012148656‬.  Some banks may reflect transactions differently.  We suggest searching your em...

The fastest way to contact us is to open a support case